FAQ
Chimney & Brick Repair FAQ
Straight answers from the crew that does the work. If you don't see your question here, call us. A real person at our Mount Clemens shop will answer.
Getting started
How do I schedule an inspection?
Call (586) 636-6424 or send the request form on any page. We'll call to confirm a time before we head your way.
What areas do you serve?
We serve all of Southeast Michigan from our storefront at 101 Church St in Mount Clemens, including Macomb, Oakland, St. Clair, Wayne, and Livingston counties.
What are your hours?
Monday to Friday 8:00 AM to 5:00 PM, Saturday 8:00 AM to 2:00 PM, and closed Sunday.
Do you do masonry work besides chimneys?
Yes. We're full masonry experts, from minor repairs to major renovations and full installations and rebuilds. Beyond chimneys and exhaust, we work on porches, walls, brick paver patios, walkways, and driveways.
What exhaust do you clean?
Dryer vents and dryers, and water heater flues, along with chimneys. WOW brings 4 generations of chimney and exhaust cleaning and inspecting.
Can I visit your shop?
Yes. Our storefront is at 101 Church St, Mount Clemens, MI 48043. Stop by during business hours or call ahead at (586) 636-6424.
Inspections & estimates
How long does a chimney inspection take?
A thorough chimney and brick inspection takes about 45 to 90 minutes. We take our time to check the structure, mortar, and flashing so nothing gets missed.
What gets checked during the 60-point inspection?
Chimney cleaning is included. We clean the flue and look at the chimney structure, flue, brick and mortar condition, crown, cap, and flashing, and photograph every issue we find. You get a clear walkthrough of the findings.
Will I get an estimate after the inspection?
Yes. After the inspection we explain what needs repair, what is urgent, what can wait, and what each repair will cost. You know the next steps before we leave, and you decide what to do and when.
Is chimney cleaning included in the inspection?
Yes. Chimney cleaning is included in our 60-point inspection, so your chimney is cleaned and inspected in one visit.
How much does the inspection cost?
The 60-point inspection, with cleaning included, is a paid visit. Call (586) 636-6424 and we'll give you the current price when you book. Masonry estimate visits are paid visits too.
How much will my chimney repair cost?
Cost depends on what we find during the inspection, so we don't quote a number over the phone without seeing the chimney. Once we know the scope, we give you a clear estimate before any work begins.
Repairs & scheduling
How long does a chimney repair take?
It depends on the scope. A straightforward tuckpointing job might wrap up in a couple of days, while a full rebuild takes longer. The inspection gives you a clear timeline before we start.
Will weather delay my repair?
It can. Mortar needs the right conditions to set and cure, so we don't push a repair when temperature or rain will compromise the work. We schedule around the forecast and keep you posted if a start date shifts.
What if you find more damage once work starts?
We stop and get your approval first. No changes to the scope or price happen without your OK.
Will the repair match my house?
Mortar color and replacement brick are matched to your home so the work blends in.
Do you handle urgent repairs?
When a chimney or brick problem looks serious, we treat it that way. Explain the situation when you call (586) 636-6424 and we'll do what we can to get to you as quickly as possible.
Will you try to upsell me?
No. We only recommend the repairs your chimney actually needs. If a simple repair solves it, we'll say so.
Get started
Still have a question?
Call us, stop by the Mount Clemens shop, or send the form and we'll call you back.
WOW Chimney & Brick Experts101 Church St
Mount Clemens, MI 48043
(586) 636-6424
Hours
- Monday – Friday
- –
- Saturday
- –
- Sunday
- Closed
Schedule your chimney inspection
Tell us what's going on. We'll call to confirm a time.